Common Case Types
Mortgage and Loan Servicing Problems
Fixing errors with a mortgage or loan servicer.
Your rights
Federal rules let mortgage borrowers send a written notice of error or request for information, and servicers must respond within set times.
Steps
Write to the servicer's designated address, keep proof, and complain to the CFPB if unresolved.
Sources
General information, not legal advice.
mortgageservicerRESPA